Business Services

COVID-19 has created immense economic challenges across the globe. As businesses navigate through pandemic recovery, many are forced to pivot to a ‘new normal’. We know that New Brunswickers and the […]

Read More

Atlantic Canada’s leading workplace safety and disability claim management company, Dallas Mercer Consulting (DMC), has expanded with a new office in Moncton, with four disability managers in place to help […]

Read More

Opportunities NB (ONB) has identified financial services and financial technology as a priority sector to pursue for economic growth. Financial Services is an employment-intensive sector: it is estimated that every 500 additional jobs […]

Read More

New Brunswick has long been recognized as a North American leader in the customer care industry. Opportunities NB (ONB) continues to build on that success, creating a more robust business […]

Read More

Home-based work has been identified by the New Brunswick government’s Economic Growth Plan as a key opportunity for job creation. Many companies are building distributed workforces and Opportunities NB (ONB), via […]

Read More

For 25 years, Club Auto, based in Thornhill, Ontario, has provided exceptional customer experience management service to many of the world’s largest and most prestigious automotive brands. New Brunswick has […]

Read More

New Brunswick has long been recognized as a North American leader in the customer service industry. Opportunities NB (ONB) continues to build on that success by creating a more robust […]

Read More

Opportunities NB (ONB) has made financial services a priority sector. Our strategic nearshore value proposition has attracted Canada’s top financial institutions, and we are building on this success by welcoming […]

Read More

Approximately 15,000 people work in New Brunswick’s financial services industry. Building on that foundation, Opportunities NB (ONB) has made financial services a priority sector. Our strategic nearshore value proposition has […]

Read More

It began as a typical sales call. UserEvents Co-Founder and CEO Jeff Thompson had reached out to Austin, Texas-based Serenova to pitch his company’s service. “I had a list of companies […]

Read More

Expertise in back-office service delivery continues to be top-of-mind for companies leveraging customer experience as a competitive differentiator. Such was the case for IMP Customer Care—part of IMP Group—who launched […]

Read More

In his 2015 best-selling book Weology, Tangerine CEO Peter Aceto offered a look at the people-first philosophy that has helped make his company Canada’s leading direct bank. Tangerine now offers banking services […]

Read More

Shopify is an industry-leading cloud-based, multichannel commerce platform designed for use by small and medium-sized merchants. Headquartered in Ottawa, Shopify has expanded operations to include employees in multiple Canadian locations […]

Read More