Atlantic Canada’s leading workplace safety and disability claim management company, Dallas Mercer Consulting (DMC), has expanded with a new office in Moncton, with four disability managers in place to help New Brunswick-based companies with their workers’ compensation needs. “Most employers believe there’s nothing you can do to lower disability management costs,” notes President and CEO […]

Opportunities NB (ONB) has identified financial services and financial technology as a priority sector to pursue for economic growth. Financial Services is an employment-intensive sector: it is estimated that every 500 additional jobs in this sector will boost provincial GDP by $30 million and Government of New Brunswick tax revenue by $3 million. Last spring, ONB and TD announced the […]

New Brunswick has long been recognized as a North American leader in the customer care industry. Opportunities NB (ONB) continues to build on that success, creating a more robust business services sector offering New Brunswickers excellent career opportunities. The CIBC contact centre in Fredericton has been in operation since 2001 and has continued to grow […]

New Brunswick has long been recognized as a North American leader in the customer care industry. Opportunities NB (ONB) continues to build on that success, creating a more robust business services sector offering New Brunswickers excellent career opportunities. Air Canada, Canada’s largest full-service airline, operates a number of customer service centres around the world, with […]

Home-based work has been identified by the New Brunswick government’s Economic Growth Plan as a key opportunity for job creation. Many companies are building distributed workforces and Opportunities NB (ONB), via its Workforce Strategy Team, is working hard to match New Brunswickers interested in that type of work with employers seeking talent. India’s Hinduja Global Solutions […]

For 25 years, Club Auto, based in Thornhill, Ontario, has provided exceptional customer experience management service to many of the world’s largest and most prestigious automotive brands. New Brunswick has long been recognized as a North American leader in the customer service industry. Opportunities NB (ONB) continues to build on that success by creating a […]

ContactNB is the industry association representing New Brunswick’s contact centre community. The organization was created in 1999 with a mission to drive continued excellence in the province’s contact centre sector. ContactNB President Rob Campbell says the organization has been instrumental in growing and maintaining jobs within the province’s contact centre industry. “We have over 20 […]

New Brunswick has long been recognized as a North American leader in the customer service industry. Opportunities NB (ONB) continues to build on that success by creating a more robust business services sector offering New Brunswickers more advanced career opportunities. New Jersey-based Stafford Communications is among the latest U.S. companies to establish a business services […]

Opportunities NB (ONB) has made financial services a priority sector. Our strategic nearshore value proposition has attracted Canada’s top financial institutions, and we are building on this success by welcoming new entrants from the worlds of banking, insurance, and financial technology (fintech). ONB also supports the growth of existing New Brunswick fintech companies playing important roles […]

Approximately 15,000 people work in New Brunswick’s financial services industry. Building on that foundation, Opportunities NB (ONB) has made financial services a priority sector. Our strategic nearshore value proposition has attracted Canada’s top financial institutions, and we are building on this success by welcoming new entrants at a national and international scale. Our strategy involves […]

United Parcel Service (UPS) is a global leader in logistics, offering transportation of packages and freight, and facilitating international trade in more than 220 countries. The Atlanta-headquartered company has also developed a large presence in the province of New Brunswick since 1995, becoming one of the largest private sector employers in the capital city of […]

It began as a typical sales call. UserEvents Co-Founder and CEO Jeff Thompson had reached out to Austin, Texas-based Serenova to pitch his company’s service. “I had a list of companies to call that day for sales, and they were one,” notes Thompson. “Right from that first call, however, we saw a lot of commonalities between […]