February 21, 2017, MONCTON (GNB) – Premier Brian Gallant met with employees at the Royal Bank of Canada (RBC) business services centre in Moncton today during a tour of the facility. The centre is one of many in this sector throughout the province.

“The business services centre industry employs thousands of New Brunswickers and is a major contributor to the New Brunswick economy,” said Gallant. “There are interesting career opportunities in the industry. We also believe there are opportunities for growth, resulting in more jobs in New Brunswick.”

The RBC centre was established more than 15 years ago, and, after one year of operation, the company decided to expand, doubling the size of the centre. Today it employs about 550 agents on site and 100 remote office employees. Employees include client service representatives, sales and service representatives, and bilingual property and casualty insurance advisors.

The business services centre sector in the province includes administrative and support services, banking services and insurance carriers. The sector employs 18,000 people, or one in every 20 working New Brunswickers. The sector offers career opportunities with some of the world’s most-recognized companies including Tangerine, TD Insurance, WestJet and Medavie Blue Cross.

The sector was identified as a priority in the New Brunswick Economic Growth Plan and represents one of the largest export sectors for the province, generating close to $1 billion per year in export revenue.

In January, Gallant met with employees at the Tangerine contact centre, deputy premier Stephen Horsman met with employees at Xplornet, and Finance Minister Cathy Rogers met with employees at the Medavie Blue Cross business service centre.

Opportunities NB has dedicated resources to help attract and retain businesses within this sector.

Opportunities NB is a Crown corporation that seeks to attract and support opportunities to grow the economy and create jobs. It provides support services for businesses across the province.


Mary-Anne Hurley-Corbyn, communications, Opportunities NB, 506-476-7596.