Club Auto to Support World’s Largest Automakers from New Brunswick
For 25 years, Club Auto, based in Thornhill, Ontario, has provided exceptional customer experience management service to many of the world’s largest and most prestigious automotive brands. New Brunswick has […]
New Jersey-Based Stafford Communications Chooses New Brunswick
New Brunswick has long been recognized as a North American leader in the customer service industry. Opportunities NB (ONB) continues to build on that success by creating a more robust […]
Payment Processing Leader Moneris Celebrates 15 Years in New Brunswick
Opportunities NB (ONB) has made financial services a priority sector. Our strategic nearshore value proposition has attracted Canada’s top financial institutions, and we are building on this success by welcoming […]
New Brunswick’s Robust Financial Services Sector Adds Another Major Player: TD
Approximately 15,000 people work in New Brunswick’s financial services industry. Building on that foundation, Opportunities NB (ONB) has made financial services a priority sector. Our strategic nearshore value proposition has […]
How New Brunswick Innovation is Powering the Cloud Contact Centre
It began as a typical sales call. UserEvents Co-Founder and CEO Jeff Thompson had reached out to Austin, Texas-based Serenova to pitch his company’s service. “I had a list of companies […]
Back Office Operations: Investing in the Right Location
Expertise in back-office service delivery continues to be top-of-mind for companies leveraging customer experience as a competitive differentiator. Such was the case for IMP Customer Care—part of IMP Group—who launched […]
Tangerine CEO Peter Aceto on Creating an Admired Corporate Culture
In his 2015 best-selling book Weology, Tangerine CEO Peter Aceto offered a look at the people-first philosophy that has helped make his company Canada’s leading direct bank. Tangerine now offers banking services […]