Home-based work has been identified by the New Brunswick government’s Economic Growth Plan as a key opportunity for job creation. Many companies are building distributed workforces and Opportunities NB (ONB), via […]

It began as a typical sales call. UserEvents Co-Founder and CEO Jeff Thompson had reached out to Austin, Texas-based Serenova to pitch his company’s service. “I had a list of companies […]

Many of today’s corporations are growing so fast that both new and established employees struggle to keep up with operational complexities and demands. In customer care this has adverse effects on day-to-day […]