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CIBC to create more than 200 incremental full-time jobs at contact centres

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August 29, 2022

August 29, 2022, FREDERICTON (GNB) – CIBC is creating more than 200 incremental full-time jobs over the next three years as it expands its contact centre operations in the province. Most of these new employees will work from home.

“The provincial government, through Opportunities NB, is pleased to see CIBC’s continued growth in the province,” said Arlene Dunn, minister responsible for Opportunities NB. “This expansion aligns with our dedication to attracting meaningful, good-quality employment opportunities in our region.”

CIBC provides a range of financial products and services to 13 million personal banking, business, public sector and institutional clients in Canada, the United States, and around the world.

“As one of Canada’s leading financial institutions, we are thrilled to be growing our presence and team in New Brunswick,” said Arleen King, CIBC’s senior vice-president of contact centres. “The addition of these positions will create unique career opportunities for our new team members in this region as we expand further in the province to support our clients across the country. With today’s technology, the vast majority of these new roles can be performed from home anywhere in New Brunswick, allowing us to create jobs and hire talented people, not just in cities but rural areas as well.”

To support the creation of these jobs, CIBC is eligible for a payroll rebate of up to $1.5 million from Opportunities NB over three years. It is estimated that this investment will help create $67.6 million of incremental direct GDP in the province over three years.

Opportunities NB is the economic development agency for the province. The agency aims to accelerate growth by attracting global business and talent, strengthening exports, and empowering local companies and entrepreneurs.

MEDIA CONTACTS:

Michel LeBlanc, communications, Opportunities NB, michel.leblanc@onbcanada.ca.

Josh Burleton, public affairs, CIBC, josh.burleton@cibc.com.