Pilot program to reduce red tape and roadblocks for business

The Business Navigators, a client management support program based upon a successful model implemented in Nova Scotia, is being offered through Opportunities NB.

“We have heard the frustration of entrepreneurs about the red tape they face when they want to start or operate a business in the province,” said Economic Development and Small Business Minister Mary Wilson, who is also minister responsible for Opportunities NB. “With this initiative, we are working to ensure that they spend less time navigating rules and regulations and more time running their businesses and growing our economy.”

Beginning today, entrepreneurs may call 1-833-799-7966 or e-mail nav@navnb.ca to contact a navigator at Opportunities NB. This team will work with navigators identified within each government department to provide the most accurate and helpful response.

Early reaction from business organizations has been positive.

“Navigating how to start or grow your business can be a challenging process, especially when trying to connect all the pieces you need to succeed,” said Thomas Raffy, CEO of the Conseil économique du Nouveau-Brunswick “As advocates for business, CÉNB consulted the business community for tangible solutions to their challenges. One consistent theme from all the regions we visited was to create a service that would allow entrepreneurs to access information they need to start or grow their business.”

The program will serve as a resource for assistance with regulatory needs such as inspections, licensing, fees and permits.

“Having one point of contact, one number to call when accessing government services is a good step forward in making it easier to do business in the province,” said Louis-Philippe Gauthier, director of provincial affairs (New Brunswick) for the Canadian Federation of Independent Business. “Permits, licences, and navigating government regulations can be a source of frustration and cost for business owners. As the government works towards reducing the red tape burden, this new service is a welcome addition.”

Energizing the private sector is one of the provincial government’s key priorities. More information about the government’s priorities and measurements is available online.